BI Functional Manager F/M/NB


Founded in 1975, Ipsos is the 3rd largest company in the world in** Market and Public Opinion Research**.
Present in 90 countries worldwide, and across 15 Service Lines, with more than 18 000 employees,
Ipsos generated 2,15 billion Euros Revenue in 2021.

Job Description

As part of the Management Information Systems (MIS) team, we are looking for a Manager to work on
Functional Support for the Business Intelligence (BI) application
This web-based application has 11 800+ active users producing more than 3,7 million reports per year,
and also generates more than 135 000 automated e-mail alerts per year for 6 000+ users, with planned

The mission will encompass the following responsibilities:

  • Contribute to the annual BI application maintenance and development strategic plan and priorities, following the standard development and security protocol and the business requirements provided by Ipsos, by writing functional specifications, preparing setup tasks, conducting testing activities and managing the project planning and coordination. This includes potentially development of new BI reports and functionalities and the upgrade of existing BI reports to meet business needs.
  • Maintain up-to-date end-user documentation on reports (help contents), process and application maintenance documentation, as well as support and training materials when required
  • Provide training and ongoing end-user support using MIS support tools and escalation protocol, including data analytics.
  • Assist or prepare ad hoc data analytics queries, validate and reconcile report content using business, finance and accounting acumen.
  • Lead the BI User Council, in continuous liaison with end-users, to define and continuously improve the BI application features and contents, and to meet the business needs expressed by its stakeholders
  • Work with the Development Team and the MIS Security Team on the target security setup (roles, permissions, scopes…), including regular reviews, process documentation and optimization.
  • Collaborate with MIS team members when required, including on setup and testing activities. Ensure integration with other MIS systems in terms of structure and security.
  • Participate to the ongoing technical support and maintenance of the Ipsos BI data warehouse and reporting system, following the Ipsos security protocol

*Environment: *
Based in Paris, the mission will encompass working with a multicultural team in a global environment
in a matrix organization, across different time zones.
The Manager will be working under the supervision of the BI Global Director and will be working closely
with the Development team, in an IT environment.
The mission proposed is for a permanent position.

Preferred Experience

*Required educational background: *
Post-bachelor’s degree from an accredited college or university (e.g. Masters, MBA or equivalent). A
degree in Finance, Statistics or IT would be a plus.
Required skills/expertise:
We are looking for a dynamic candidate, who likes challenges and with a team spirit. To join us, you
like working in an international environment and you are fluent in English.
The position is open to candidates with a minimum of 5 years’ experience

Proven basic management skills are required, especially to interact with/manage the Development
team in order to set directions and goals, identify individual issues and propose solutions/way forward.
Most importantly, the candidate is expected to report to the BI Global Director regarding management
items which cannot be solved at his/her level.

The required skills for the mission include:

  • Communication skills and solid writing skills (in English)
  • Analytical mindset, with a capacity to synthesize
  • Organization skills
  • Problem solving orientation
  • Commit to customers and results-driven
  • Collaboration and curiosity
  • Flexibility and autonomy The required technical skills for the mission include:
  • Knowledge of the Microsoft Office suite (Excel is a must)
  • Any interest or skills in IT (front-end or back-end) would be a plus Ipsos values: Integrity – Curiosity - Collaboration – Client first – Entrepreneurial spirit ****

Additional Information

  • Contract Type: Full-Time
  • Location: Paris, France (75013)
  • Education Level: Master's Degree
  • Experience: > 5 years
  • Occasional remote authorized